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Web Host Manager Tutorial
/ Explanation
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The
web host manager (WHM) is your gateway to the server
for installation and managing of your accounts.
If you are an SEO hosting customer you are not
reselling hosting but instead creating multiple accounts
for your own use. Many of the functions below are
designed for customers who resell hosting and will
not apply to your account. Learning how to create
accounts
is
the most
important
function
to
learn.
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Setup Remote Access Key
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This function creates a secure key code that will
allow perl programs
(still in development) to communicate to your WHM
to install,modify and delete clients without accessing
the WHM. This feature is something that is in development
and would not be a used feature for your program
at this time.
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Services Status
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This will allow you to view the heath of the server,
at any time. By
clicking on this link, you will be able to see all
the server services
running, their status and their usage. Yellow lights
are ok - red lights
are acceptable as long as it is not for long periods
of time. We also
manage and view these services. If you see a problem,
99% of the time we
are already addressing it.
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Server Information
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This allows you to see what makes the server. The
processors, hard drive,
server name, disk usage, etc. Account Functions
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List Accounts
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This shows all of your client domains, Server IP,
Username, Install Date,
and Space used. This feature will not show you your
clients QUOTA since
you will be modifying this (if needed) from the 'Quota
Modification' section
discussed later.
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Create a New Account
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This one is pretty much self explanatory but there
are some items that
need to be looked out for while installing clients
onto the server.
1 - There cannot be any spaces before or
after the domain name. All that is needed
is this block is just the domain name (no www. or
http://)
2 - The username cannot start with a number or have
any spaces or dashes
in it. If the username defaults to a name with a
dash, remove the dash or
errors will occur when the user attempts to install
scripts included in
the CPanel.
Bad usernames: 123domai or 123-doma or domain-
Good Usernames: domainco or domainxx or domainqt
Try to keep the username all lower case, as well
as the password when you
create it.
To install a new account, follow these steps:
1 - input the client domain into the domain
box -
this will automatically
create a username after you press the TAB key when
done. If the username
has a - in it or starts with a number, please modify
the username to be a
clean, acceptable username.
2 - Create password for the user. This can be whatever
you wish to have
as the password or the user can request a specific
password when signing up for services. A good rule
of thumb is to not use an everyday word like 'tree'.
Use a strong 8-12 character password like: vBx7dXm3S$DD2
3 - Select your default package (You
may see other packages already created or you may
create your own) and press the create button at the
top.
Your default package will only install the account
on 10 megs of space.
If you need to modify this space, use the 'Quota
Modification' feature
explained later.
********GOOD RULE OF THUMB***********
After you press the create button, a confirmation
page will come up
showing the domain installed, the IP, the username
and password. Right click on this page and select
the print option. Keep this in your file for this
user since this will be your only record of the users
original password.
*************************************
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Skeleton Directory
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This directory is where you would install a basic
index.html page that
would be installed on all new domains after you have
installed them -
automatically. If you want to use this feature, you
must first click on
this link to create the cpanel3-skel directory on
your reseller domain.
1 - Create a simple index.html page -
Hosted by ______________________ or something a little
more feature rich. If you are
using images, host the images somewhere else and
use full url links to the images IMG SRC="http://yourdomain.com/images/welcome.gif".
2 - FTP into your main domain and open the /cpanel3-skel
folder. Then
open the /public_html folder.
3 - Upload your basic index.html page into this folder.
THAT'S IT!
Everytime you install an account, this index page
will be installed onto
that domain. Once the domain resolves, your page
will be seen. The user
can delete or replace them at their own desire.
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Terminate an Account
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Pretty much self explanatory. Only one word of caution
- FILES ARE NOT
RECOVERABLE AFTER TERMINATION.
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View Bandwidth Usage
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Again, pretty much self explanatory. This feature
will give you a summary
of all your clients bandwidth usage for the current
month. You have the
ability to preview previous months by clicking on
the link at the top of
the bandwidth page. If you notice a client with a
highlighted listing (yellow
or red) - Keep an eye on them for they are using
alot of bandwidth.
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Limit Bandwidth Usage
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If you want to limit the bandwidth per account, you
can do so here. This
is counted in MEGS of bandwidth so make sure you
use the following method:
For 1 GIG of Bandwidth, use 1024 megs, etc.
Once this account goes over 1 gig in bandwidth, a
page will show up on
their domain stating bandwidth limit has been reached,
contact system admin. This gives you total control
over bandwidth so nothing gets out of hand.
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Suspend or Unsuspend and account & List
Suspended Accounts
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Self explanatory area. This will allow you to FREEZE
a clients domain
which will product a customized (explained later)
page on their website stating they have been suspended,
please contact system admin.
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Modify Suspended Account Page
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Clicking this will give you a form field with the
HTML code of your
'Account Suspended' page. Create a standard 'account
suspended' web page (with full url links to images)
in a normal web design program. Cut and paste the source
into this box and press save.
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Quota Modification
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After you install and account, and they have been
assigned 10 megs on your
reseller area - you can click here to alter that
space to meet their
needs. Pretty much self explanatory once inside.
Find the domain, replace the 10 with what they purchases
and press the submit button next to the box.
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Password Modification
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If a user misplaces or forgets their password, you
can go here and either
reset it to original (pull out copy of printout from
account creation) or
you can make an entire new password for them.
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List Subdomains
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If an account has been enabled to use sub-domains
(unique IP required) -
you will be able to view all the sub-domains by clicking
this link for all
accounts in your reseller block.
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Are you new to the internet and having
problems understanding what to do
first. We understand and offer a personal
concierge service at no additional
charge. We will walk you through the
setup of your hosting account, your
domain purchase and all the other
fine details needed to establish your
web site online. Just submit a ticket
and request concierge setup and a
representative will contact you with
instructions. http://support.dtw88.net
.
